So I ran into a small issue with an OCS environment recently. All of the MOC clients were showing a small red exclamation point in the tray icon with a message indicating server issues and limited calling. Combined with that, 4 of the OCS services were stopped and wouldn't start. The 4 services were: Office Communications Server Conferencing Announcement, Office Communications Server Conference Attendant, Office Communications Server Outside Voice Control, and Office Communications Server Response Group. Some Google searching revealed a lot of people running into similar issues (but with different symptoms or slightly different error messages). I was finally able to narrow down the fix when I ran into Event ID 33020 stating that the CAA's private contact object is missing.
The fix? Deactivate all 4 applications in OCS and reactivate (using the same information that they were originally activated with). This is a very quick and easy process. Then, start the 4 services. Thereafter, users had to log out out OCS and log back in and the red exclamation point was gone and full functionality resumed.
Showing posts with label OCS 2007 R2. Show all posts
Showing posts with label OCS 2007 R2. Show all posts
Thursday, July 22, 2010
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